TY  - BOOK
AU  - FITZSIMMONS,James A
AU  - FITZSIMMONS,Mona J
AU  - BORDOLOI,Sanjeev K
TI  - Service Management
SN  - 9789353161149
U1  - 658 FIS 
PY  - 2022///
CY  - New Delhi
PB  - TMH
KW  - Service Management
ER  -