TY  - BOOK
AU  - ZEITHAML,Valarie,A
AU  - BITNER,Mary Jo
AU  - GREMLER,Dwayne D
AU  - PANDIT,Ayay
TI  - Services Marketing
SN  - 9789353160777
U1  - 658.8  ZES 
PY  - 2019///
CY  - New Delhi
PB  - TMH
KW  - Services Marketing
ER  -