00317nam a2200121Ia 4500008004100000082001700041100002200058245004400080250000900124260004600133300000800179650000800187191201s2010    xx            000 0 und d  a658.562bSHT  aSHRIDHARA BHAT, K 0aTotal Quality Management Text and Cases  aEd.2  aN.DelhibHimalaya Publication Housec2010  a758  aMBA