00275nam a2200109Ia 4500008004100000082001700041100002400058245004100082260002600123300000800149650000800157191201s2009    xx            000 0 und d  a658.049bSOM  aSOLOMON, Charlene M 0aManaging Across cultures the seva...  aN. delhibT M Cc2009  a348  aMBA