00491nam a2200133Ia 4500008004100000100002400041245006600065260002400131300000800155650000800163942001200171999001500183952015900198191201s2014 xx 000 0 und d aZEITHAML, Valarie A 0aServices Marketing Integrating Customer Focus Across the Firm aN. DelhibTMHc2014 a711 aMBA 2ddccBK c6058d6058 00102ddc40708MBAaPIETbPIETd2015-01-19eKIRTI PRAKASHAN, NEW DELHIg675.00kIN2077l0o658.8 ZESp25043r2019-12-04 00:00:00v452.25w2015-01-12yBK