@book{9822,
	title = {The ICFAI Journal of Systems Management},
	publisher = {ICFAI University Press},
	address = {Hyderabad, Andhra Pradesh},
	edition = {2008(Feb Vol.6 No.1, May Vol.6 No.2, Aug Vol.6 No.3, Nov Vol.6 No.4) 2007(Nov Vol.5 No.4)}
}