@book{9823,
	title = {The ICFAI Journal of Systems Management},
	publisher = {ICFAI University Press},
	address = {Hyderabad, Andhra Pradesh},
	edition = {2009(Feb Vol.7 No.1, Nov Vol.7 No.4) 2010(Feb Vol.8 No.1, May Vol.8 No.2, Aug Vol.8 No.3) 2011(Feb Vol.9 No.1) 2012(Feb Vol.10 No.1)}
}