@book{9838,
	title = {The IUP Journal of Knowledge Management},
	publisher = {IUP Publications},
	address = {Hyderabad, Andhra Pradesh},
	edition = {2013(Apr Vol.11 No.2, Oct Vol.11 No.4) 2016(Jan Vol.14 No.1, Apr Vol.14 No.2, Jul Vol.14 No.3, Oct Vol.14 No.4)}
}