000 00301nam a22001337a 4500
003 OSt
008 240409b |||||||| |||| 00| 0 eng d
020 _a9780070145252
100 _aCROSBY,Philip B
245 _aReflections on Quality
260 _aNew Delhi
_bTMH
300 _a147
942 _2ddc
_cREF
999 _c12414
_d12414