000 00346nam a2200145Ia 4500
008 191201s2008 xx 000 0 und d
082 _a658
_bVES
100 _aVENUGOPAL,Vasanti
245 0 _aServices Management
250 _aEd.2nd
260 _aN.Delhi
_bHimalaya Publication House
_c2008
300 _a288
650 _aMBA
942 _2ddc
_cBK
999 _c4326
_d4326