000 00329nam a2200145Ia 4500
008 191201s2009 xx 000 0 und d
082 _a658.8
_bRAS
100 _aRAO,K Ramamohana
245 0 _aServices Marketing
250 _a4th IMP
260 _aN. delhi
_bpearson
_c2009
300 _a358
650 _aBBA
942 _2ddc
_cBK
999 _c4439
_d4439