000 00299nam a2200121Ia 4500
008 191201s2010 xx 000 0 und d
100 _aBALAJI, B
245 0 _aServices Marketing and Management
260 _c2010
_bS Chand and Co. Ltd.
_aN. Delhi
300 _a436
650 _aMBA
942 _2ddc
_cBB
999 _c7440
_d7440